Our delivery period for any tangible items on all UK orders stands at 3-4 working days. International shipping for tangible items can vary between 7-14 working days. Delivery period excludes weekends and bank holidays.
Our services are diverse and are tailored to suit our clientele and the service they require. For example: Events and courses are delivered at fixed times throughout the year whilst graphic design services have an average delivery date of 3 days.
Customers can get in touch directly to enquire a delivery date of the service they seek.
Our products are shipped from the U.K, from our retail HQ in London. In some instances, we may have a method of "drop-shipping" implemented where the order is processed by us but fulfilled by our third party associates.
Though we can assure you that we take tremendous effort into ensuring all your items are packaged well, accidents can and do happen. Don't worry, rest assured that we will send out another package right away. Just make sure to take a picture of all products you've received within 24 hours of accepting your delivery and email them to: firstname.lastname@example.org
Alternatively, if you prefer, we would more than happily process a refund.
100% Money back guarantee within a 28 day period if the product is not to your standard (broken/unsealed/less than expected).